New Arrivals Shivam
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Enjoy the benefits of registering:
You can send a cancel request on support@thewhitemoss.com, the order can only be cancelled if it is not shipped.
HOW TO RETURN OR EXCHANGE
You can return or exchange the order within 3 days of delivery of the product, to return / exchange please mail us at support@thewhitemoss.com
Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome exchanges on the following terms -
If the product doesn’t fit into your desired expectation we will be refunding you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows -
HOW TO GET A REFUND
All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 2-3 days for the amount to reflect in your bank-statements.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
