• Shipping in India at The White Moss is free. All new orders are dispatched within 24 - 48 hours.

• For international shipping, write to us at thewhitemossdigital@gmail.com.

• Return Shipping - We offer free return shipping to our customers in India. 

• Most of the times, our courier partners will do the return pickup.

• At certain pin codes in India, where our courier partners do not do reverse pickup, we have to ask customers to ship the products to us. Any courier fees incurred by customers is redeemed as store credits.

Shella accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.